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About Project Server Support, Inc.
Project Server Support, Inc. (PSSI)

We have been working with these tools since the 80's and reorganized to form Project Server Support, Inc. to correspond with the launch of Project Server and the first Microsoft Project Server Technical Conference in June, 2002. Our mission is to deliver outstanding Project Server support for clients; to provide fulfilling careers and professional satisfaction for our people; and to achieve financial success so that we can reward ourselves and grow.

The team that we have assembled consists of people deeply rooted in the project management industry, and experts who have extensive experience in technical implementation, process consulting, support, technical writing, and training. Our team includes professionals who have written EPM books, user manuals, developed EPM add-ins, created a wide range of EPM workshops, and who have been presidents and officers of PMI and MPA chapters around the country.

We are all senior project managers, project management authors, consultants, software developers, and trainers. We have been involved in the Project Management Software business prior to Microsoft Project's introduction and have been associated with such programs as Symantec's TimeLine series, Artimis, and Prima Vera.

Specific to EPM, we have worked with Microsoft Project since its launch, developing tools, workshops, add-ins, and working for companies like eLabor (developers of Enterprise Project, which was later purchased by Microsoft and became Microsoft Office Project Server.)


Staff and Associates

Ray Coker, Principal, was a Senior Trainer and Consultant for Symantec's project management product "Time Line" in the late 1980s. Ray has spent 20 years training and consulting with several leading project management software products, and has served as a technical editor for product manuals and project management books.

He has designed and developed 20 different project management courses and continues to manage and publish five core workshops. He has taught project management tools, techniques, and project management software to thousands of people throughout North America and in Europe, Africa, and Asia. Ray taught in the communication field at the University of Arizona, Temple University, and The Wharton School of Business, and has taught management workshops for several leading management consulting firms. 

Ray has also designed and created several popular add-in products for all versions of Microsoft Project including Process Bridge, Project Logic, and STT (Schedule Tracking Tool).




Darlene Coker, Marketing Manager, has worked in marketing, training and development for more than 20 years, and owns Organic Learning Company, a completely custom training and development firm. She was Director of Product Development and Marketing for Paradigm Learning, Inc., a Tampa, Florida-based organization that specializes in innovative business games and simulations, including Countdown, a project management simulation.

Prior to joining Paradigm, Darlene was vice president and managed a suite of sales training programs for AchieveGlobal (formerly Xerox Learning Systems and Learning International). She was responsible for developing and promoting award-winning sales training, which is used by major corporations and organizations worldwide. Prior to that, she was a management consultant for Kepner-Tregoe, a process and strategy consulting and training organization. Darlene holds a Bachelor's Degree in Advertising and Journalism from The Pennsylvania State University, and a Masters Degree in Organizational Communication from Temple University.




Dave Ewert, Phd., Senior Consultant, is Professor Emeritus of Finance and Director Emeritus of the Executive MBA program at Georgia State University. Its program achieved a top-ten ranking by Business Week. Dr. Ewert served on the Board of Directors for NEC Eluminant Technologies, 1998-2000. For the University of California, Berkeley he teaches executive seminars internationally. For George Washington University's affiliate, ESI International, he teaches project management seminars. Dave has presented financial management and project management seminars in Asia, Africa, Australia, Europe, the Middle East, and South America. At Georgia State University he was given an Outstanding Faculty Award for his teaching. Dave earned his Doctor of Philosophy, finance, Stanford University, Masters of Science, finance, University of Minnesota, and his Bachelor of Science, industrial engineering, Iowa State University.




Teresa Newton-Terres, PMP Senior Consultant, is a consultant, trainer, and project management professional. She has extensive experience, extending over 15 years, assisting individuals and groups to enhance their personal and professional skills. Clients include over 15,000 executives, managers, staff, and students from a wide variety of fields, including aerospace, defense, education, engineering, entertainment, manufacturing, pharmaceutical, and training. In addition to her training and consultant work, Teresa is sought after as a team-member for individual, business, and corporate projects.




Martha Legare, PMP, Senior Consultant, has worked for nineteen years as consultant, coach and trainer to Fortune 500 industries. She brings a comprehensive background in organization development and business strategy, project management planning and methodology development. She has strong cross-cultural skills in managing diverse teams to assist companies achieve their goals. Martha has helped clients establish Project Offices in the US, Mexico and Europe. She has designed and authored numerous seminars. A few of the clients with whom Martha has worked include Allfirst Bank, American Honda, BBDO Advertising, Compuware, CCH, Dow Brands, Exel – United Kingdom, Mexico and United States, Medtronic Corporation, MetLife, Novus, Oracle, Pharmacia, Siemens, VISA, and Zenith Data Systems.




Linda Watkins, PMP, Senior Consultant, Linda is an expert consultant on Microsoft’s EPM Solution, which includes Microsoft Project, Project Server and SharePoint. She is also a certified expert on all Microsoft Office products. With over 18 years experience as an instructor of technology and leadership skills, Linda has developed an excellent reputation worldwide for helping others obtain the necessary skills to improve their productivity.  


By 1997 she became the resident expert on teaching Project Management skills for IKON Education Services nationally. In 1999 Linda led a team to institute the first Project Management Office for IKON Office Solutions corporate-wide. In doing so she created a 5-day boot camp for the project managers to become certified on the IKON Methodology Framework. Today, Linda is regarded as a leading EPM expert.




Elaine Marmel, Senior Writer, has been writing after-market computer books since 1991 and is the author of over 25 books, including multiple versions of the Microsoft Project Bible. Elaine routinely uses Microsoft Project and employs project management skills to manage various business projects, including book projects and the magazine articles she writes each month for Inside Peachtree for Windows and Inside QuickBooks for Windows.

Elaine has been training people to use software both formally and informally for over 20 years. She has trained both large and small groups in both hands on and instructor-led environments. As a Business Analyst for American Management Systems (AMS) in Washington D.C., Elaine trained approximately five hundred District of Columbia employees to use FMS, a financial management system designed and developed by AMS. Elaine began her writing career by preparing the user manuals on the Budgeting, Purchasing, Revenue, Cash Disbursements, and Labor Distribution subsystems. In addition, she prepared documentation for external auditors which explained document processing, database updating, and automated system controls.



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